Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, and other contact details when you create an account or contact us.
• Phone Number: When you opt in to receive SMS communications.
• Payment Information: Billing details and payment method information when you make purchases (processed securely by our payment providers).
• Communications: Information you provide when you contact our support team or participate in surveys.
• Usage Data: Information about how you interact with our Services, including features used, actions taken, and preferences.

We automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Send promotional communications (with your consent, and you can opt out at any time)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

If you opt in to receive SMS messages from Expansas, we will use your phone number to send you text messages as described at the time of opt-in. This may include:

• Account notifications and security alerts
• Service updates and important announcements
• Promotional messages (if you opted in to marketing communications)

We use Twilio as our SMS service provider. Your phone number may be shared with Twilio solely for the purpose of delivering SMS messages. Twilio's privacy practices are governed by their own privacy policy.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

General retention guidelines:

• Account data: Retained while your account is active and for a reasonable period thereafter
• Transaction records: Retained as required by applicable tax and financial regulations
• SMS consent records: Retained for compliance purposes as required by telecommunications regulations
• Support communications: Retained to provide ongoing support and improve our services

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, SMS services, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect the rights, property, or safety of Expansas, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, although disabling cookies may affect the functionality of our Services.

Our Services are not directed to children under 13 (or other applicable age of consent). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: